Guest Services, located at the lower level main entrance, offers a wide range of services to help make your shopping experience convenient and easy!

  • Gift Cards
  • Stroller, wheelchair, walker & motorized scooter loans
  • Paging
  • Complimentary phone for local calls
  • Faxing, photocopying (black & white) & laminating (Cash only)
  • Lockers
  • Employment Opportunity Binder
  • Lost & Found
  • Emergency diapers & bottle warming
  • Vehicle battery boost
  • Community maps, brochures & information

Community Group Bookings and donation requests are to be addressed to Guest Services:

Phone: 250-374-3400
Fax: 250-377-4081


Accessibility simply means giving people of all abilities the opportunity to participate fully in everyday life.

Aberdeen Mall makes every effort to ensure that the mall is accessible for all of its patrons.

For our customers with mobility concerns Guest Services has wheelchairs, walkers and scooters that are loaned free of charge in exchange for a valid piece of photo ID.

Our upper and lower mall entrances each have a set of automatic doors and we welcome all service animals. For our customers' shopping convenience we have 2 elevators, located in Centre Court and Hudson's Bay.

The motto at Guest Services is “How Can We Help?” The team is available during all operating hours for any questions or concerns our guests may have.


Saturday 9:30am - 6:00pm

Call (250) 374.3400 (250) 374.3400

Check Holiday Hours